Information Point on Level -1
917 376 257 ext. 308
Alsa: 902 198 788 | 918 752 018
PLM Autocares: 902 144 174
Jiménez Movilidad: 900 202 777
Office Located on Level -3
Mon to Fri 7 am to 10 pm | Sat 10 am to 10 pm
Customer service: 900 444 404
Customer service: 900 878 331 | 914 068 810
From the city center: via Paseo de la Castellana, continuing up María de Molina Street, or from Francisco Silvela Street by turning right and merging onto Avenida de América (even-numbered side), near number 6, next to the Metro pedestrian entrance.
From the A-2 highway: on the odd-numbered side, next to the taxi zone.
Vehicle exit leads to San Fernando de Jarama Street, which runs parallel to Avenida de América.