Web accessibility statement

We are continuously working to promote web accessibility, understood as digital equality, where every user has the same conditions of access to our website and applications, regardless of their individual abilities. With this goal in mind, we strive to always comply with the WCAG guidelines on web accessibility.

To achieve this, we include certain features in our content, such as keyboard compatibility, appropriate color contrast, text alternatives for images, prerecorded audio, and more.

For this same reason, we also work to keep these features up to date on our websites and applications, so that people with visual, auditory, or cognitive disabilities (dyslexia, autism, deafness, cerebral palsy, color blindness, etc.) do not encounter difficulties when reading or understanding the content.

Measures that make the content of our website and applications accessible:

  • Proper use of headings and well-organized content structure.
  • Semantic markup for appropriate navigation, following HTML and CSS coding standards.
  • Text resizing without breaking the layout or rendering the site unintelligible.
  • Descriptive names for all links.
  • A content management system (CMS) that supports website accessibility.
  • Sufficient color contrast to ensure distinguishability for users with visual impairments.
  • Alternative text for images, allowing screen readers to interpret them clearly and in context.
  • Forms designed in a clear and simple manner, following easy-to-read and accessible guidelines for people with intellectual disabilities.
  • In short, ease of access to all content, both static and dynamic.

Some parts of the website and applications do not yet meet all these measures, so we are committed to continuing our efforts to ensure that any user is able to access and understand all types of content.

In any case, until this universal access becomes a reality, we provide access to all information through our telephone support at the customer service and incident number 917130626, and via email at intercambiador@intercambiador.net.